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We've used COS Bookkeeping for a number of years now and they've always been friendly, helpful and responsive. They originally helped us move to the Xero accounts software (which was a very smooth transition) and since then have continued to support us with its use, and help us with some of the more tricky accounting requirements we have from time to time. Nothing is too much trouble, no matter how small.

Phil Bird

Phil Bird

Chief Executive Officer at The PC Support Group website

I have worked closely with Karen and her team for many years, including before I set up Actuwize. I can vouch for Karen’s personal integrity and professionalism and that of her team that she has carefully built.

John Sheehan

John Sheehan

Owner of Actuwize website

Karen came to deliver some basic training to a group of our staff who had very little or no finance knowledge at all. The feedback was fantastic: “Karen presented in a way that made it very relatable”. All the staff members took something from this training and said Karen was full of useful tips and her knowledge of AEC/Construction was also really helpful.

Emma Heywood

Emma Heywood

Finance Manager website

Steph is a real credit to your team. She ALWAYS goes above and beyond and is so helpful. She is simply brilliant. A real keeper.

Clare Hughes

Clare Hughes

Founder and Director of En2End website

We have been using COS for around two years and frankly I don't know where we would be without them. Mike is a fabulous 'remote' member of the team and has been enormously helpful in both sorting our accounting system (and accounts) for us, as well as providing valuable mentoring for our Financial Controller. Highly recommended.

Jonathan Guy

Jonathan Guy

Managing Director at Aqueous Digital website

The webinar hosted by Karen was, as always, very informative and whilst Karen presents in a very friendly manner she is extremely professional and knowledgeable. I wouldn’t hesitate to recommend COS.

Abi Wood

Abi Wood

Having used Xero and Sage for many years, I've just taken on a client who wants to use Quickbooks. As this was my first client on the platform rather than stumble my way around, I decided to get some help with the navigation of it. As always Karen was happy to help and to share her in-depth knowledge and expertise with me. After just an hours meeting my confidence with the new platform rocketed. COS have a way of making their members feel part of a wider support/mentoring network, which in my opinion makes being self-employed less daunting and isolating. Thank you so much

Colette Dalton

Colette Dalton

Owner of Keeley Consulting

COS Bookkeeping have for many years been a huge support to Allens and our clients. They provide superb service and the quality of the training is top notch. They are consistent, extremely professional and, unsurprisingly, in great demand. I would not hesitate to recommend Karen and her team, and have done many times always with the best outcome for my clients. Karen is passionate about her work as well as being a great communicator with clients on all levels. She deserves her success.

Simon Leigh

Simon Leigh

Managing Director at Allens Chartered Accountants

It was so, so useful!  I did a Payroll Management Diploma last year but your webinar explains things much more clearly.

Caroline Clarke

Caroline Clarke

Owner of CMC Bookkeeping

Thank you for a really great day yesterday, I felt that I really learnt a lot and that’s down to the way you [Diane] taught us.

Joanne Tatler

Joanne Tatler

Employee of Van Blanc Transport Limited website

COS Bookkeeping offer a fully comprehensive service covering all aspects of bookkeeping and accountancy. Their friendly, professional approach makes any dealings with them a pleasure, whether it be for technical support on accountancy issues or software - they never let you down. The business model they have developed – being able to provide temporary staff, client referrals, training etc, plus presenting objective in-depth views on new and developing software – is to be applauded. I have been a member for the last seven or eight years and they have been a tremendous help to me when I’ve needed it.

Chris Wildman

Chris Wildman

Owner of A and B Services

COS Bookkeeping not only provide outstanding bookkeeping services but they also provide training and ongoing support to clients and to their staff members on a professional level. It is through this training and support I have gained invaluable skills such as practical bookkeeping experience and have learnt a variety of different accounting software which I can now use confidently. I am forever thankful to Karen and the whole COS team who have continuously supported me in my bookkeeping career to a new Level and I look forward to progressing further.

Tasnim Yusuf

Tasnim Yusuf

Employee

Continuous opportunity to refresh skills using ongoing training courses. Monthly meetings highlighting changes in legislation, guest speakers with relevant opportunities to enhance business efficiency or cost savings (one client received £14k Rates Refund) Ongoing support from management & staff, quickly and efficiently answering queries

Mike Kielty

Mike Kielty

Bookkeeper

Karen and COS took me on as a trainee bookkeeper with very little experience, provided all the training I could possibly ask for or need as well as employment opportunities. Add to that, the brilliant and supportive atmosphere in the office, COS and bookkeeping has become a vocation.

Sean Corker

Sean Corker

Employee

After spending almost 30 years working full time, I decided to make a career change that would give me the flexibility to continue working but also provide childcare support for my grandchildren. COS has given me this opportunity. After completing an AAT bookkeeping qualification I initially came to COS for system’s training. I found the courses very informal, everyone was encouraged to ask questions. After a couple of training sessions and then a few days shadowing staff members Karen offered me the chance to become part of the team. The working environment is very supportive with every member of the team willing to share their knowledge. Karen’s enthusiasm and drive to look for opportunities to improve the processes/systems within the industry enable COS to be a market leader. Staff are encouraged to develop further with ongoing training opportunities. I would recommend COS to everyone whether they require bookkeeping support, have training needs or career progression.

Margaret Dalton

Margaret Dalton

Employee

I always seem to think it is in such a mess [...] but it never seems to phase you and as always you breeze through sorting it out and putting things where they should be and making it easier for me moving forward. As always it’s great to see you and I am truly grateful for your help and advice.

Mary Smith

Mary Smith

Office Manager at Trackline Training website

Just wanted to feedback on how much we are enjoying working with Jackie, she's a lovely person, really professional and a credit to your company. Jackie has taken away so many of our stresses and concerns regards the accounts side and we are really grateful.

Neil Cullen

Neil Cullen

Director of Garston Entertainments website

Ann’s training was fantastic.  She was really patient with Mark and I and our questions and the whole session was really well done.

Penny Jones

Penny Jones

Director of Penny Jones HR website

You [Karen] have been our safe pair of hands and we’ve both very much appreciated your guidance.

Pat and Keith Flowers

Pat and Keith Flowers

Owners of Cheadle Glass website

I have been a member of COS Bookkeeping for around 3 years. During this time they have been invaluable to me and my business. Along the way they have not only found clients for me to work with, they have also assisted in on-boarding my clients to Xero – with all the transactional management this entails – ensuring that everything is in order.   Whenever I have had queries, hit a wall with unravelling detailed transactions, they have responded promptly and ensured everything has been fully rectified. I can’t recommend them highly enough. The whole team are supportive and a joy to work with.   I rest easy on the bookkeeping side of my business as I know that COS are there in the background whenever I need them.

Gill Arnott

Gill Arnott

Owner of GEM Business Support website

I have been in business a little over two years and my fear has always been doing my accounts. Coming from a corporate background, I never had to think about that! I knew Karen from COS socially, but never thought of using software for my accounts until she mentioned the online Sage software. Even though I come from a tech background, but was still a bit unsure if this would work for me or not. To be honest, my spreadsheet wasn’t working so it couldn’t have been any worse! I spent some time with Sean, one of the many amazing bookkeepers at COS; and instantly felt better about being able to manage my accounts. He’s been a life saver several times! The whole team at COS are super friendly and extremely knowledgeable. They know how to put people like me at ease. Nothing is too much trouble. They’re always just a click or a call away.

Sarah Steinhofel

Sarah Steinhofel

Owner of The Hive Mind Company website

I can truthfully say, COS are so helpful whether it be on the end of the phone or in person. COS are so knowledgeable and are up to date with all the latest rules and regulations on VAT, tax etc. I cannot thank COS enough for their help and support in my work.

Lynda Harper

Lynda Harper

The team at COS Bookkeeping are top class! Over the past 7 years, the COS training sessions I have attended and the support network that I enjoy as a COS member have proved invaluable tools in helping me improve my effectiveness in using Sage and Xero software. I would recommend Karen and her COS team to any of my clients.

Andrew Watkins

Andrew Watkins

Owner of Accounts Plus

Thank you Karen, Diane, Ann and Becky. I learned so much from the Excel course..

Michael Tivnan

Michael Tivnan

Taxation Specialist at Shacter, Cohen and Bor website

As a start-up company, things are fairly manic, and as part-time FD I inherited a somewhat rough and ready set of accounts. Ann has been a great help in sorting through this and getting some sort of order around things, particularly with regard to our VAT reporting. Her knowledge of the product and ability to help work through some of our issues is impressive.

Peter Mayer

Peter Mayer

Interim FD at Kitkase

Karen is proof that knowledge plus enthusiasm will take you a lot further in life than just knowledge. The world is full of hugely knowledgeable folk – but if they communicate this knowledge without the all-important ingredient of enthusiasm, people simply don’t listen. I look forward to getting excited [again] by the subject of bookkeeping!!

Richard Pepall

Richard Pepall

Senior Partner at Camargue Chambers LLP website

Having had little to no experience in bookkeeping and having learnt on the job there have been many challenging moment, so knowing that the support service at COS is only a phone call / email away has been so reassuring. For me their support has been invaluable. If I have a query; and I have had many, I have always had a response, if not immediately on the phone, within 24 hours. Everyone I have had the pleasure of speaking to / communicating with have been very patient and always provide a clear response / solution to my query.

Amy Kibble

Amy Kibble

Office Manager at Euan Kellie website

I have worked with COS Bookkeeping for over ten years and have always found them to be knowledgeable and efficient. They provide a great deal of support to our mutual clients not only in terms of bookkeeping but also the industry and software knowledge they use to assist clients to run their businesses more efficiently.

Peter Brassington

Peter Brassington

Senior Partner at EKW Chartered Accountants website

Thanks to COS, I was able to switch to bookkeeping from my original sales positions. Their training sessions were A1 and I was able to carry out bookkeeping at various establishments, with as much help as I needed from COS personnel. I am now firmly established as a bookkeeper, but still have the help from COS when needed.

David Hunt

David Hunt

Bookkeeper

It has been my pleasure to have known Karen, Diane and the COS team for nearly ten years now. We first met due to my work with The Federation of Small Businesses and COS have been an important supporter of the organisation. In all my dealings with COS I have found them to be highly professional and diligent throughout. Furthermore, they have positioned themselves as an integral part of the business community in the Manchester area due to Karen and Diane’s ever-present high profile. I would also go on to say that as a company they are very well respected by the Manchester businesses as bookkeepers and experts in their field.

Simon Edmondson

Simon Edmondson

Business Development Consultant website

You have always been exceptionally helpful when assistance has been requested by my clients for services which I have not been able to provide including bookkeeping and payroll work.

Alan Cohen

Alan Cohen

Accountant

I have been working for COS for 18 years. The monthly meetings are essential! The knowledge base that everyone has collectively is amazing and it’s great to know I have so much support. If I don’t have the answer, I know someone else will. I have gained amazing friendships too.

Ann Lavelle

Ann Lavelle

Employee

I can’t thank COS Bookkeeping enough for all of the support they have given me in making a change in my career to become a bookkeeper after my maternity leave ended for my second child. I wanted to change my career to fit around my family life (school runs/nursery days etc) and they have helped me to do this. Within days of my conversation with Karen she had found me a bookkeeping role and then added me onto their upcoming Xero courses in order to support me in the role. I know they are always at the end of the phone if I need any help or support, and they are a lovely bunch of people. Thank you COS I really appreciate everything xx

Hannah Mooney

Hannah Mooney

Bookkeeper

I was invited to come along and shadow the staff in the office. I had just recently changed from being employed to becoming self-employed. The help, guidance, and training gave me the “Bug” for bookkeeping. Starting out knowing nothing, Karen and the staff have helped and guided me along this new path, to Karen having the confidence in me to go and work at a client. I have gained experience and confidence and it’s been a pleasure to represent the company. I still have lots to learn but feel I am involved with a company that will take me forward all the way.

Win Edmondson

Win Edmondson

Employee

COS has made a MASSIVE difference to my life! Coming from a job I hated with no bookkeeping experience at all, Karen and Di took me on! I couldn’t be happier as I’ve found a job I love and (hope) I’m good at it! They have given me so much support and I’ve learnt so much. Karen and Di have gone out of their way to help all of us employees individually and by allowing us on their training courses free of charge. COS have shown their confidence in me by supporting me through an AAT apprenticeship for the next 18 months so I’m here to stay! Can’t thank them enough, love it!

Steph Boyle

Steph Boyle

Employee

I just want to say how absolutely ACE Steph is. She’s an absolute legend.

Jon Stroud

Jon Stroud

Creative Director at Jist Studios website

COS has been Aquacut Limited’s bookkeeper and trusted advisor for a number of years and have been a vital partner during our exciting journey as we developed our business. When I bought the business seven years ago, COS were the bookkeepers at that time.  We wished to transition from a one-user, dated accounting system to one based ‘in the Cloud’ and COS were important in advising us of our options and holding our hands during the transition. Our business is over four times as large as it was seven years ago.  Our company has developed into e-commerce and entered new markets.  COS has been professional advisers, with great feedback and recommendations as well as responding professionally and quickly as we explored together various systems we could adopt.  I’m confident we would have struggled without COS support as they have been there for us, every step of the way. Karen and her team are professional, but user friendly in their approach to business. I cannot recommend them highly enough.

Stuart Middleton

Stuart Middleton

Managing Director of Aquacut Limited website

COS Bookkeeping is a fantastic resource and support to me as a new Business start up.  The training, support, advice and the monthly meetings have provided me with much needed support and enabled me to gain skills and meet others in the Bookkeeping profession.  The network of support has given me the confidence, guidance and a support network that is vital to enable me to run my own Business successfully.

Allison Stott

Allison Stott

Owner of Accessible Office

Our bookkeeping is complicated because we have three different property entities, each with its own bank account and different ownerships. Di Middleton handles this situation with efficiency and calmness. I receive up to date management reports after each visit. Di Middleton comes into our office two days every month. In a previous business career with a manual bookkeeping system, I had three bookkeepers full time. The management information was months out of date. My office is inside the much larger office of Oakwood Corporate Services, who have 19 staff. Di Middleton provides training for the Oakwood bookkeeping staff COS gives me peace of mind—it is a great service

Malcolm Jaffa

Malcolm Jaffa

Managing Director of Malberon Properties

COS has supported me making sure that I am aware of all the legislation that applies to bookkeepers and how to comply with it. The members' meetings are very helpful, allowing us to network with other bookkeepers and updating us in any changes to the UK legislation, VAT, payroll.

Miren Rodrigez

Miren Rodrigez

Self Employed Bookkeeper

I can't thank you enough for all of your help over the past couple of months. You and your team have been beyond amazing.

Tracey Lewis

Tracey Lewis

Director at Proactive FS Ltd

Whilst it’s great to know that Karen & her team are available for any technical software questions or training needs that I may have - for a surprisingly low annual fee - the main benefit that my COS membership gives me is contact with bookkeepers.  By understanding their skill set & experience it means that I can consider them for new clients. By sharing a client – another COS member doing the bookkeeping with me preparing management & statutory accounts, tax planning & forecasting – there is more than enough work to go around, and I know that the records will be kept to a high standard. The regular COS emails & meetings keep me informed of both technical & members updates and I know that Karen is always looking out for potential new clients for my business. I have known Karen & COS for nearly 10 years (I even did her accounts at a previous firm!) and have always felt that she was professional yet friendly & approachable.

Richard Wilson-Artus

Richard Wilson-Artus

Director of MWA Accounting

"As a Self-employed Bookkeeper you can only provide a good service if you have the tools to maintain the standard expected by your clients. The Members' meetings ensure you keep up to date with legislation and best practices and you are never alone if you have a problem."

Ann Tinkley

Ann Tinkley

Bookkeeper

"I am a CIMA qualified accountant ACMA. If ever I need any help or support my first point of contact is always COS. They are amazing! Just knowing you have that support or contact is so valuable to both me and my business. As an individual practitioner knowing I can always email or telephone a COS colleague and get support. That is so valuable to me!"

Janis Newns

Janis Newns

CIMA qualified accountant ACMA

We have received an overdue payment from a client today.  I thought that would be an almost impossible one as overseas clients aren’t the easiest but I know you worked with them and have got it resolved somehow! I want to thank you for your work this year.   We have received payment from over 60% of our long standing debtors to date which is all down to you. Keep up the great work and thank you again.

Sam Howard

Sam Howard

CEO of Continuity Shop website

“Ann [Lavelle] has now visited me at my office on three occasions. Not only to train me on Xero but also to help me correct some accounts which had become a source of stress to me. I found her to be both patient and knowledgeable, going over things several times until I fully understood each process. She often gave more of her time than scheduled, also providing extra assistance via phone and email. Thanks to her I feel so much more confidant using Xero and managing my company accounts, I can’t thank her enough!”

Claire MacIntyre

Claire MacIntyre

Office Manager at datacentreplus website

Thank you for all of your help with setting up our Sage payroll. You really helped to make the process seamless and I feel I learnt a lot from you in such a short time – I will definitely recommend COS Bookkeeping

Rachel Walker

Rachel Walker

Accounts and Payroll Officer at Gibson Hollyhomes Recruitment website

Always been hugely impressed by the level of service of your team and feel like I can count on them as an extension of my own.

Alex Cairns

Alex Cairns

Founder and Managing Director of Move Marketing website