Karen started the business back in 1991 and COS celebrated its 30-year anniversary in Jan 2021. Karen has always kept the business relevant and adaptable to the latest technology. Her key roles include: Managing COS as a whole Software researcher Networker Event planner Sage Specialist and previous member of the Sage Advisory Board Xero Specialist […]
Read moreKaren Garrattley
Diane Middleton
Diane is our Financial Director and along with Karen she teaches Xero training courses and webinars. Diane is a crucial part of COS with her trademarks being: Training Membership Support Networking Sage Xero Quickbooks online Client support When she’s not bookkeeping, she enjoys walks in the countryside, yoga and fitness classes. She’s loves all things […]
Read moreAnn Lavelle
Ann began her journey with us as a COS member and has a become Consultant and Trainer in the COS Team. She also provides Management Accounts for clients and is part of our management team. Ann specialises in: Sage Xero Training Payroll Peer Support Client Support Ann enjoys archery, is a proficient photographer and one of […]
Read moreSteph Boyle
Before Steph joined us she was trying to juggle owning a pub and looking after her young son. She decided it was time for something different. Her key duties include: Managing our client support team Supporting clients and members Payroll Organising Anti-Money Laundering procedures and contracts 1-2-1 training When she’s not at work she enjoys […]
Read moreBecky Vanden
Becky has a variety of responsibilities at COS. Becky’s main roles include: Marketing Office Management Event Planning PA Duties to MD When Becky’s not at COS she enjoys cosplaying at conventions, playing dungeons and dragons, and writing.
Read moreSean Corker
Before Sean came to us, he was a guitar teacher for high school kids, so as you can imagine, he’s very patient. His patience and his calm attitude mean clients feel he always has time to sit and listen. He has been passionate about Xero for several years now and aids clients as part of […]
Read moreBen Godfrey
Ben heads up our credit control team and supports clients with their cash flow. He’s also a member of our support team and assists a number of clients with their day-to-day queries and processes. In his spare time, he really enjoys sports: anything to keep him active. One of his favourites is playing football, whatever […]
Read moreTasnim Yusuf
As an ICB qualified bookkeeper, Tasnim helps to support our clients and ensures they are paid on time by their clients. Tasnim grew up in Malawi and is a talented multilingual speaking English, Gujarati, Urdu, and Chichewa. When Tasnim isn’t in the office she enjoys watching cricket, doing Zumba, spending quality time with family, and […]
Read moreMargaret Dalton
After 30 years of working in the travel industry and travelling across the world, Margaret decided she needed something more flexible. She had a new Grandaughter to look after! She uses both Quickbooks online and Xero to assist our clients as part of the support team. She has great customer service and interpersonal skills as […]
Read moreWin Edmondson
Win is part of our support team and uses Xero to help our clients achieve bookkeeping success. Before she worked for COS she was in the import business for 10 years and then wanted a change of career. When she’s not balancing the books she loves nothing more than playing golf and watching Manchester United […]
Read moreBekah Murray
Bekah’s role at COS involves complex month-end tasks and VAT returns. She also prepares management accounts and works closely with clients’ accountants. She can use Xero, Sage and Quickbooks online and has a great attention to detail. Bekah loves amateur dramatics, so in her spare time she stars in Gilbert & Sullivan operettas, is part […]
Read moreNicky Pratsas
Nicky is a key part of our support team and specialises in Quickbooks Online, Xero, Dext and Soldo. In her spare time she enjoys travelling, reading and baking and days out with her family and dog.
Read moreLinda Parker
Linda has 30 years of bookkeeping experience under her belt. She mainly specialises in Quickbooks and Sage. When she’s not at work she enjoys Zumba, reading, gardening and planning her annual holiday to America.
Read moreCaterina Avanzi
Caterina supports the team with admin tasks such as credit checks, anti-money laundering checks and keeping our HR and CRM system up to date. When she’s not at COS she’s running her other business “Be Stylish – Be You” as a personal stylist.
Read moreEmma Jackson
Emma is studying AAT and works as a bookkeeper 3 days a week. She’s particular skilled at our practice management software Pixie and has helped to implement it across the company. When Emma isn’t bookkeeping she enjoys a variety of sports, both watching them and playing them. She enjoys football, athletics, tennis, and netball.
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