Support

We are here to support bookkeepers, accountants and business owners alike. Whether that be for software support, payroll guidance, bookkeeping processes, or financial understanding; we’re on hand to alleviate the worries.

man-and-woman-doing-bookkeeping-on-a-laptop

There are a number of elements that go into creating accurate bookkeeping to provide practical financial records. Some of these elements you may be very confident with and others you may feel like you need a helping hand with. Our Bookkeeping support tiers are here to guide you in whatever areas you need aid with. We are here to support bookkeepers, accountants and business owners alike. Whether that be for software support, payroll guidance, bookkeeping processes, or financial understanding; we’re on hand to alleviate the worries.

Who do we support?

  • Business owners and their staff
  • Self-employed bookkeepers
  • Employed bookkeepers
  • Accountants and their staff

 

What do we support?

  • Bookkeeping processes
  • Financial understanding
  • Bookkeeping principles
  • Payroll
  • Xero
  • Quickbooks Online
  • Sage 50
  • Dext Prepare
  • Dext Commerce
  • Pleo
  • Nook

 

How do we support you?

  • Email
  • Telephone
  • Virtual meetings
  • Access to your data

 

Our 5 tiers of support

Reactive support

Telephone/email/virtual meetings as required £25 per month. 12-month contract.

Pro-active support

Telephone/email/virtual meetings plus month-end checks £56 per month. With this level of support, you process all the bookkeeping and an experienced member of our team will typically check the following:-

  • Bank reconciliation to physical bank
  • Fixed assets processed correctly
  • Correct use of nominal codes
  • VAT codes
  • Balance Control Accounts
  • Trial Balance

We would advise if anything needs attention and/or correcting. This helps to give you confidence in the results produced by the software. 12-month contract.

Pay-as-you-go assistance

Charged at £10 per 15 minutes or the nearest quarter of an hour. You can use our services for advice, training, and/or bookkeeping. No minimum contract.

Training/Consultancy

See our page here. Training is very often ongoing. You may want to consider combining a monthly support subscription with training and spread the cost over a year. Book a free consultation below to find out more.

Partial/Full bookkeeping service

This is costed specifically for you and will be a fixed price per month. Following a virtual meeting, we prepare a proposal for you and you decide if you would like to proceed. We may propose to do all, or some, of the bookkeeping for you. This could also include training so that you can take over some, or all, of the bookkeeping. This service also includes everything in point 2.

Find out more

Please arrange a meeting with our Managing Director Karen here. Whether or not you know which tier you’d like to proceed with Karen can provide advice to help you make that decision and then sign you up. These meetings are usually done online via Google Meet but if you would prefer to have the meeting in person there is an option to request this when booking.

For more information on our pricing in general please visit our pricing page here.

 

What our clients say

 

Always been hugely impressed by the level of service of your team and feel like I can count on them as an extension of my own.

Alex Cairns

Alex Cairns

Founder and Managing Director of Move Marketing website